STAR-TASTIC GROUP TERMS AND CONDITIONS

All Star-Tastic Gymnastic Club participants must abide by the following guidelines in addition to the relevant codes of conduct and other policies that the club adopts. By signing the participant’s Contact and Release form you are agreeing that you have read and understood the club rules, code of conduct and commitment to the club.

Please be on time to collect your child and if you have arranged for someone else to pick up the child inform the coach in charge. We ask the child if they see the person who is picking them up.

Parents are not allowed to view classes in the gym. We offer watching weeks, where parents are invited to watch the last lesson of term every term and we will change the equipment set up to accommodate this. At this session, we hand out our Star of the Term medals and Badges.

Clothing

• Gymnasts must wear Club Clothing and appropriate shorts / leggings. No dresses, skirts, zips, belts or jeans.

• School classes may wear their own clothing or leotards. We do have Club Clothing on offer.

• Open Classes must be in Star-Tastic Club Clothing once signed up. These can be Club T-shirts and Shorts or Leotard and Shorts for Girls and Boys. If gymnasts are not in Club Clothing they may not be able to participate. To order club clothing, please head over to our shop.

• Elite Classes must be in Club Leotards, Tracksuits and have Kit Bags, Chalk Bags and Grips for each lesson.

• Long hair must be tied back as it can be dangerous. Please try to remember a hairband. Coaches will have spares if needed. We may help your children to tie up their hair if they are unable to do it themselves.

• Jewellery is not permitted to be worn in the gym during training. We can help your child to tape earrings if they have just been pierced, but for no longer than 6 weeks.

Fees

Exclusive School Classes:

Existing gymnasts are offered the chance to sign up and keep their place before new starters can sign up. Fees must be paid in full before the deadline to keep your child’s place. If fees are not received by the deadline and we have not heard from you, unfortunately, we cannot hold that gymnasts place. If a place has not been paid for by the second week of term your gymnast will be returned to reception for you to collect them. Once a term has started no refunds will be given for any classes. Please contact us on schools@startasticgymnastics.com

Open Classes:

All our Open Classes based at Horley, Tadworth and Rosebery School are paid on the 1st of every month. Parents must pay for the Star-Tastic Membership fee upon sign up which is £42.50 per year. With the membership, you are entitled to have 6 hours of catch-up per class per year (up to a maximum of 12 hours. Catch-up hours can only be redeemed against camps not against classes from 1st January 2024) so that you can catch up on hours that have been missed. Any payment that is over 7 days late will incur a £10 late fee. This is an Admin charge for having to chase and remind for payments. Any non-payments will be referred to our debt collection agency.

We want all our gymnasts to love their lessons. To check if your child enjoys the class, gymnasts new to Star-Tastic Gymnastics , can try the first lesson and pay the trial fee. If they enjoy their lesson they can choose to enrol after. Payment for the month must be received before the next lesson.

Information about Enrolment is sent out via email after the trial and we do email out reminders. Please advise us of any changes in your contact details.

Star-Tastic Gymnastics runs classes all year round (48 weeks). We close for three weeks between Christmas and New Year and one week over the Easter Weekend. All Gymnastics badges and certificates are included in the fees. There is a 4 week notice period if you decide to leave your class.

We offer multi-class discounts from 10%-25% depending on the number of hours. It will work on a sliding scale from 9% off for 1.5 hours all the way up to 42.5% off. Siblings will now receive 10% off for all classes. A full Breakdown of our fees can be found on our  Pricing page.

Absence / Refunds

Refunds will not be given for classes missed and classes will not be carried over or exchanged for any other class time or day for any reason. We offer trial classes so that your child can check that they enjoy the classes. Once you have signed up for the term you are committed to that place and refunds will not be offered for any reason. If your child has a break or serious injury at our gymnastics class then we may offer credit for next term as a gesture of goodwill. Unfortunately, we cannot offer refunds or credit if your child is injured elsewhere or changes their mind or other personal commitments change. Classes and Coaches are booked based on the number of children in advance and other children may have been turned away if the class was full.

We offer our members a maximum of 6 hours of catch-up per class per year, to a maximum of 12 hours per year. If you miss a session due to a holiday or other commitment you can catch up in any Holiday Camp we run that is suitable for your athlete, this is subject to availability. Catch-up sessions must be booked in advance by emailing us to get your discount code for the camp. The catch-up year runs from January to December. From 1st January 2024, you will NOT be able to use your catch-up hours to join another class, only towards holiday camps.

Admission and Behaviour

Star-Tastic reserves the right to refuse admission and to dismiss pupils at the Head Coaches discretion. Warnings will be given and parents will be spoken to about behaviour if needed. We have a three-stage warning system. If you are asked to leave due to unsafe behaviour refunds will not be given. Gymnasts must not go on the equipment without the supervision of the coach. Gymnasts that do not listen, behave in an inappropriate manner, may be a danger to themselves or to others and will be asked to sit out for the rest of the session. This is for the safety of other club members. All our gymnasts are there to have lots of fun, learn new skills and gain confidence. The coaches will make the class safe and fun for everyone.

Class Cancellation

Classes that have to be cancelled due to extreme weather conditions, School Closure or School’s Cancellation, Fire evacuation, or any other extreme unforeseeable circumstances will not be refunded although every effort will be made to rearrange where possible. Credit may be carried over to the next term at the discretion of the Head Coach.

Snow procedures in the event that the club has to be closed: The safety of children, parents and staff is our paramount concern and any decision to close the club is taken after considering all factors. The decision may be made by the club or by your school. If a school is closed the club will not run. We will endeavour to rearrange the session missed with the school.

• Website: The front page of the club website www.startasticgymnastics.com has a news / latest news section. This is the best place to check as it will be the first place updated.
• Facebook: We will do a post on Facebook announcing the club is cancelled and at which schools. This will be on both the group and the page.
• Email: We will endeavour to email all parents of the affected classes. This may not always be possible so please refer to steps 1 and 2 if it has snowed heavily overnight. If you find out that the club or school is closed, please contact other parents to let them know.
• Surrey County Council Website - The Surrey County Council website will be updated to show a list of closed schools.

We aim to let parents know as soon as possible in order to allow other arrangements to be made. We may ask you to ring other parents you know in order to quickly spread the message.

Class Arrival / Departure

Parents must ensure that their child/children are taken to the door on arrival and collected for the lesson. If any child is travelling alone Star-Tastic must have written confirmation for that child to be allowed to leave. Once children are in Year 7 we let them leave alone unless told otherwise. The warm-up is very important, try to be on time. If you are more than 15 minutes late you won’t be allowed to join in the session. This is for your child’s safety. Inform the coach at the start of a session if gymnasts are feeling ill or injured or if any medical conditions have changed.

Competitions Photo Consent

By signing up to take part in one of our competitions, you are agreeing to allow photos to be taken of your child either competing or receiving a medal. These photos may be used in promotional materials or on social media/our website. If there is a safeguarding issue surrounding your child and so photos should not be used please email us on info@startasticgymnastics.com